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Privacy notice

Privacy Policy

Information on the processing of personal data collected through this website · Last revised: 14 October 2026

This is an English translation provided for convenience. In case of discrepancy, the Italian version prevails.

1. Introduction and legal framework

This notice describes the processing of personal data collected through this website, including data acquired through cookies, tracking technologies and, where present, contact forms, reserved areas, digital services and electronic transactions.

It applies to anyone who visits or uses this website and describes how the user’s personal data is collected, used and protected, as well as the rights granted by law.

It does not cover other websites, pages or online services reachable through external links on this site; please refer to their own privacy notices.

This notice is provided in accordance with the main national and international data protection regulations, including:

  • Regulation (EU) 2016/679 (GDPR)
  • Any other applicable legislation.

2. Who processes your data and how can you contact us?

Your personal data is processed by:
Robogest SRL
Via Cumiana 3, Grugliasco Piemonte 10095, IT
info@robogest.it
VAT number: 09235540011

For any information on the processing of personal data, or to exercise the rights provided by law, data subjects may contact the Controller.

3. On what legal bases do we process your data?

The processing of personal data collected through this site (including through cookies, similar technologies, contact forms, reserved areas, digital services and transactions, where present) is based on one or more of the following legal bases:

  • Performance of a service or pre-contractual activity requested by the user through the contact forms provided;
  • Compliance with legal obligations, regulations or rules.

A further legal basis, the legitimate interest of the Controller, may be relied upon for specific purposes (e.g. ensuring IT security, preventing fraud, protecting the Controller’s rights in legal proceedings).

Refusing or withdrawing consent may reduce or limit certain personalised features or services.

4. What data do we collect when you visit the site?

While browsing this site, the following data may be collected, including through cookies and similar technologies such as pixel tags, web beacons, local storage and equivalent technologies:

  • Browsing and technical data: information such as IP address, device identifiers, operating system and browser data, requested URLs, connection times, technical logs, technical preferences, usage data collected through cookies and tracking technologies.
  • Identification data provided voluntarily: information entered in the site’s forms (e.g. first name, last name, email, phone) and/or provided by email or other contact channels, used to answer requests, provide services and any consultancy and, subject to consent, to send informational and commercial communications.
  • Data shared through social integrations and third-party platforms: data transmitted through social features (login, plugins, sharing, etc.), processed according to the rules of the relevant platforms as well as this notice.

5. How do we process and protect your data, and how long do we keep it?

Personal data collected through this site is processed mainly with electronic and digital tools according to the principles of lawfulness, fairness, data minimisation, integrity and confidentiality.

Appropriate technical and organisational measures are adopted to prevent unauthorised access, loss, alteration or disclosure of data, including:

  • Encrypted communications (https): communications between your browser and the site are protected by HTTPS encryption, which prevents the interception or manipulation of data exchanged while browsing;
  • Regular backups: data is copied and archived periodically to protect it from accidental loss or technical incidents;
  • Access limited to duly authorised persons only: access to personal data is allowed only to authorised and trained staff, in accordance with internal security policies.

Data is kept according to the following periods:

  • Browsing and technical data: kept only for as long as needed to ensure the security, integrity and operation of the site, and then anonymised or aggregated.
  • Data collected for contractual and transactional purposes: kept for the period required by applicable law (for example, tax or accounting rules).
  • Data processed for marketing purposes: kept until consent is withdrawn or erasure is requested.
  • Data entered through forms or specific requests: kept for as long as needed to answer or fulfil the relevant purpose.

6. Who may receive your data?

The following may access personal data collected through this site, within the limits of their respective roles and purposes:

  • Internal persons authorised by the Controller, duly instructed on privacy and security;
  • Suppliers and third parties appointed as Data Processors (for example: technical providers, IT companies, customer support companies, consultants, payment service and logistics providers, where applicable);
  • Business partners, third parties and affiliates, solely for promotional/marketing purposes if you have given specific consent or exercised the opt-out where provided;
  • Providers of plugins, social networks and services interacting with external platforms, which may process personal data according to their own rules as independent controllers;
  • Competent public authorities and supervisory bodies, within the limits set by law or to comply with requests from the judicial authority.

An up-to-date list of external recipients can be made available on request by writing to the Controller’s contact details.

7. Where may your data be transferred?

Personal data collected through this site may be processed and transferred, according to the stated purposes, to countries in the European Economic Area (EEA), to Switzerland or to other countries recognised by the competent authorities as “adequate” to the level of protection required by law. Current list of “adequate” countries: EU, Switzerland.

8. What are your rights regarding the data collected?

Under applicable law, users have the right to:

  • Obtain confirmation as to whether personal data concerning them is being processed and, if so, access that data and the related information (right of access).
  • Request the rectification, updating or erasure of inaccurate or no longer necessary data (right to rectification and erasure).
  • Request restriction of, or object to, the processing of data, including for promotional/profiling purposes, where applicable.
  • Request data portability in a structured and interoperable format (where technically possible).
  • Withdraw any consent given to the use of non-technical cookies and to the processing of data collected through tracking tools.
  • Report any irregularities or abuses to the competent supervisory authorities.

To exercise these rights, simply send a request to the Controller’s contact details; the Controller will reply within the time limits set by applicable law.

9. How is minors’ data handled?

Protecting minors is a fundamental priority. The services and content of this site are not intended for persons under 18 years of age.

We do not knowingly collect personal data from minors without the verifiable consent of a parent or legal guardian. If a parent or guardian believes that a minor has provided personal data without authorisation, they may request its removal, update or restriction of processing by writing to the contact details given in this notice.

10. How can you file reports or complaints with the authorities?

If you believe that the processing of your personal data through this site does not comply with applicable law, you may lodge a complaint free of charge with the competent supervisory authorities, including:

  • the Italian Data Protection Authority (Garante per la protezione dei dati personali);
  • the data protection authority of the EU Member State where you habitually reside or work.

How do we inform you of changes to this notice?

This notice is reviewed periodically to reflect changes in legislation or in the services offered through the site. Any significant change will be published on this page. Last revised: 14 October 2026.